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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Customer Service
- Shipping & Delivery
- Privacy & Security
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- International Orders - Buyers Please NOTE
- Returns & Exchanges - view our policy
- Shipping & Delivery
- Orders are shipped daily, Monday-Friday. Orders placed after 10am CST will be shipped on the following business day. Shipments will be sent via United States Postal Service First-Class or Priority Mail unless otherwise specified.
- Privacy & Security
- We will not use your information for anything other than items related to your orders.
- Ordering
- You can place an order with us online, or stop by our physical location if you are in the area.
- Payment, Pricing & Promotions
- Payment will be at the time of purchase. If using the online store, you will be prompted to pay at the Checkout. We are setup for payments through PayPal. We also accept Visa, MasterCard, Discover, American Express, and PayPal Online. In store, we currently accept cash, credit cards, and Apple Pay. Prices are stated and do not include tax.
- Updating Account Information
- If you create an account through the online store, you can update the information as necessary. If you have an issue with your password, we can reset it and send you a new one. For a password reset, contact shop@mayhemnation.com.
- International Orders - Buyers Please NOTE
- Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.
Returns & Exchanges - View our Return & Exchange information
**Please allow 72 hours for a response from our Customer Service team before attempting to reach out again as sending multiple emails makes it difficult for us to respond efficiently to requests**
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